Category Archives: Digital Media

How Aerospace Brands Can Stay Relevant in Changing Times

How Aerospace Brands Can Stay Relevant in Changing Times | Haley Aerospace | Aerospace and Aviation Branding

Thanks to technology, consumers are in more control than ever. They can research and compare brands in an instant, price-shop with just a few clicks and make a purchase even faster.

And as this control grows, brands get lost in the shuffle.

They’re easily cast aside. Overpowered by the next big thing. Deemed behind-the-times or boring.

How do you keep your brand from falling victim, too? It all comes down to relevance.

Building Relevant Aerospace Brands

You don’t need the best technology or the latest, greatest innovation to stay relevant. In fact, if that’s all you have to offer your customers, that pretty much guarantees only flash-in-the-pan success at best.

The true staying power lies with relevant aerospace brands. Brands that know how connect with their customers on a deeper level – how to engage them, excite them and keep them interested over and over.

To do this, brands need to:

  1. Know their purpose. What’s your reason for being? Your purpose for existing? Brands that know their purpose are able to singularly drive their efforts toward that goal. Every product is made with it in mind, and every marketing message is written for that reason as well. Think of Disney. As a brand, its purpose is simple – and one likely shared by millions of parents who buy its products annually: to make kids happy. Hone in on your simple, singular purpose and let it drive you.
  2. Offer an experience. It’s not just about selling products or services. It’s about delivering an all-encompassing experience that gives customers more than just one-off satisfaction. They will buy your part or system now, and later down the line, they’ll come back for repairs, maintenance, replacements or other needs. Brand loyalty develops when a customer’s need is always met – and met to its fullest – time after time. So use data and tech to anticipate those future needs and deliver on them seamlessly and with the same passion as the first go-round.
  3. Inspire internally. Great brands aren’t made by great marketing (of course it doesn’t hurt!) The most impactful aerospace brands are ones where internal culture has created employee-advocates – people who invest their time, energy and passions wholeheartedly into the company. They believe in the brand’s purpose and they want to share its message with the world. Invest in your people, and they invest in you. It’s a simple mantra all the best organizations operate by.

The Bottom Line

Aerospace brands that can accomplish these three tasks will consistently remain relevant – no matter what tech or developments go on around them. Want to ensure your brand stays relevant in the changing times? Haley’s aerospace branding experts are here to help.

 

Top-down or bottom-up: Which branding strategy is right for you?

Top-down or bottom-up: Which branding strategy is right for you? | Haley Aerospace Marketing

For large aerospace and aviation organizations, there are two options when it comes to branding: You can brand from the top down or from the bottom up.

Each option comes with its unique pros and cons, and the best choice really depends on what the company’s overall goals are, how well known and established the organization is, and the differences between its unique branches and product lines.

Not sure which branding strategy is best for your specific aviation company? Let’s examine both to find out.

Top-Down Branding

With a top-down branding strategy, everything starts with the branding of the larger, all-encompassing organization.

Google, for example, is a top-down branded company. All its unique product lines and services – no matter how different they may be – have some sort of Google connection to them. There’s Gmail, Google Drive, Google+, Google Documents, etc.

The reason for following this strategy? It’s likely to leverage Google’s known clout in the tech world. Why create a new brand name and style, when the current one is already so well known and successful? Google can give its new products a leg up on the competition simply by lending its namesake.

Bottom-Up Branding

On the opposite end of the spectrum is bottom-up branding, which has an overarching brand, as well as several sub-brands that stand alone.

A good example of bottom-up branding can be seen with the candy company Mars. Unlike Hershey, which has products like Hershey Kisses and Hershey Chocolate Bars, the Mars company’s products have names and brands all their own. M&M’s, 3 Musketeers, Snickers and Twix are just a few of the sub-brands under the Mars name.

Though Mars itself is certainly well known in the candy world, many of its sub-brands are, arguably, even more established. This is common with consumer brands – particularly ones where products vary greatly. It’s also often a result of mergers and acquisitions.

Need Branding Guidance? Let Us Help

In the aviation world, it’s not uncommon for companies to have numerous product lines or services branching off. But should those carry the same name or stand alone as brands in their own right? The question is a hard one – and it varies from organization to organization.

Want help honing in on what strategy is most appropriate (and profitable) for your brand? Get in touch. Our branding experts are here to help.

 

Think YouTube’s Only for B2C? Think Again, Aviation Brands

Think YouTube’s Only for B2C? Think Again, Aviation Brands | Haley Aerospace and Aviation Marketing

Full of makeup tutorials, video game reviews and cat videos, it’s easy to think that YouTube is a platform best reserved for teens and tweens.

But while that demo may account for a fair share of YouTube’s audience, they’re not alone. In fact, users 35 and up are spending more time on the site than ever, and a whopping 73 percent even say they use it for how-to content on a regular basis.

That spells immense opportunity for B2B aviation brands – opportunity to reach more prospects, convert more leads and, ultimately, sell more products.

Thinking of using YouTube videos to augment your B2B marketing efforts? Here are some tips to help:

Optimize for the platform

Just like you would on your website, work carefully chosen SEO keywords into your videos’ descriptions, tags, titles and more. This will help people find you on YouTube’s search function, as well as in Google and other search engines. You should also make sure to include timestamps in your video, as this makes it easier for users to skip ahead or come back for a second look. (Show them you value their time as much as you value their money!)

Brand it

Maybe it’s a simple backdrop behind the desk or a logo on your shirt, but make sure you’re consistently showing your brand in the video. Just don’t go overboard and inundate viewers with in-your-face branding placements.

Don’t script too much

Steer clear of over-rehearsing or scripting your videos down to the smallest detail. You want your videos to be authentic and to build trust. A few mistakes here and there only add to your relatability.

Develop your personality

YouTube, at its heart, is meant to be entertaining, so have fun with your videos. Develop a voice and infuse your content with a personality that’s unique to your brand. Carry that personality through every video – no matter what the topic. It’s what will keep people coming back for more.

Enhance your videos with a blog post

Have more to say on a subject? Don’t drone on and on in a 45-minute video. Keep your videos short and sweet, and supplement them with a more detailed blog post instead. Embed the video into your post or link to it, and give it a quick SEO boost.

Aviation brands should be consistent

Have a schedule for your posts, so viewers know when to expect and tune in to your content. You should also work to build anticipation for upcoming videos by posting on social media or releasing teaser videos as you’re prepping the content.

Leverage your channels

“If you build it, they will come” doesn’t necessarily work for YouTube, so make sure to leverage your existing marketing channels to distribute your videos. Share them on Facebook and Instagram, post them on your website and blog, and send them in an email to your most loyal customers. If it’s good enough, they’ll share it as well, and your reach will only snowball from there.

Did You Know?

Haley Aerospace started as Haley Films, so we know our way around video production. Want help getting your B2B YouTube strategy off the ground? We help aviation brands. Get in touch today to discuss your goals.

 

3 Ways to Keep Your Marketing Agile

3 Ways to Keep Your Marketing Agile | Haley Aerospace Marketing

The aviation sector is a fast-paced one, with new technologies and innovations cropping up daily. Add in the constantly changing digital landscape, and it can often be hard to keep your marketing efforts relevant.

Are you using the right platforms? Are you speaking the right lingo? Are you taking out ads in the right publications or expos?

It’s easy to second-guess yourself.

And though there’s certainly a lot of trial-and-error involved when marketing in today’s quick-moving world of aviation, success isn’t impossible. The key is to remain agile while keeping these important cornerstones in mind every time:

  1. Always tell a good story. Great storytelling is at the heart of all effective marketing strategies. Your message needs to move the customer – to resonate at their core, pull at their heartstrings or spur them into action. It doesn’t matter if you’re posting a photo to Instagram, writing a landing page for a new product or coming up with a slogan for your new ad campaign. It’s the story that holds the key.
  2. Continue to innovate. Don’t be afraid to try new things. While it may be hard to get your higher-ups on board with a new-fangled tool or marketing tactic, you should make your best effort to sway them. Continuing to challenge yourself (and your customers) is vital to staying relevant and top-of-mind in today’s ever-evolving digital world. It’s especially important in aviation and aerospace, where customers don’t just want you to be on the cutting edge – they downright expect it.
  3. Engage your target audience regularly and consistently. Whether it’s through carrier pigeons or the latest, greatest social media platform, if you’re engaging and interacting with your customers on a consistent, reliable basis, then you’re doing your job. More importantly? The more you engage them, the more you get to know them – and that means more effective marketing on the whole.

The outlets and methods for your messaging may change, but as long as you keep these tenets at heart, your brand can – and will – remain relevant, even in changing tides.

Want help adapting your marketing efforts to today’s savvy consumers? Haley Aerospace can help.

 

Does Your Aerospace Brand’s Website Speak to Millennials?

 

Does Your Aerospace Brand’s Website Speak to Millennials? | Haley Aerospace Marketing

Millennials aren’t kids anymore. They make up the bulk of the U.S. workforce, and likely the majority of your clients as well.

As such, it’s important you tailor your efforts to their needs, their style and their way of thinking.

Pivot your marketing strategies to include more SEO and social media, use PR to tout the values and social causes you believe in, and most importantly, revamp your website to fall in line with their tech-savvy expectations.

Because many Millennials are digital natives, growing up with a phone in one hand and a laptop in the other. That last one is the most crucial. To a Millennial, your web presence is the only marketing tool that matters – and if it’s not up to snuff, they’ll look elsewhere to find what they need.

Not sure where to start in revamping your aerospace website to speak to Millennials? Here’s how to do it:

  • Make sure it’s mobile-friendly. This doesn’t just mean it merely functions on a mobile phone, with a bare-bones menu and a few paragraphs of copy. It needs to offer the full scope of your web experience, only on a small touchscreen phone or portable tablet. Keep in mind: About a third of all Millennial internet usage is on mobile devices. If your site’s not mobile-friendly, you’re losing a huge chunk of potential customers every day.
  • Localize your SEO. Optimizing for a few general keywords isn’t enough to reach Millennials through search engines. They’re a savvy bunch, and they know how to craft a search to find exactly what they need in a matter of seconds. If you’re not optimizing specifically enough, you won’t even show up on their radar (but your competitors might).
  • Add a blog to your site – Millennials love blogs, subscribing to them, sharing them on social media, and putting their tips and tricks into action. Blogs can also help enhance your SEO efforts, meaning you’ve got an added shot at showing up in search results when those tech-savvy customers come calling.

In the end, a smooth, seamless online experience is what Millennials are looking for, no matter what device they’re using or from where they’re accessing your site. Make sure they’re getting just that, and you’ll be one step closer to winning them over – and their potential business.

Want help getting your aerospace brand’s website in line with Millennial expectations? We can help. Get in touch with Haley Aerospace Marketing today.

 

Are You Making These Dangerous Aviation Branding Mistakes?

Are You Making These Dangerous Aviation Branding Mistakes? | Haley Aerospace and Aviation Marketing

It doesn’t matter how big your company is or how many products you’ve sold. In aviation branding, even the smallest mistakes can cost you.

We’ve seen it ourselves.

Want to make sure an aviation branding mishap doesn’t throw your company off course? Here are the biggest mistakes we’ve seen to date:

1. Thinking branding is a one-time to-do.

Too many companies approach branding as a one-time project – particularly in the old-school industry of aviation.

Though your organization certainly does need a physical, tangible branding suite with defined logos, colors and slogans, the work doesn’t stop once these are checked off your to-do list.

In fact, branding never stops.

That’s because branding isn’t just a noun. It’s a verb. It’s an ongoing effort to carve your company’s place in the world – to make it stand out in customers’ minds, to oust the competition, and to strengthen the unique message and value you have to offer. It requires constant work and attention, and it should be a factor in every effort you undertake.

2. Forgetting why you started.

Your company first started for a reason. Maybe there was a void in the market you wanted to fill, or maybe you found a way to do it better, bigger or faster. Maybe you just had a great passion for the industry. Whatever that reason was, it should remain at your company’s core today.

Your branding efforts should revolve around that original vision, and instilling that initial idea or passion within your customers should be the end goal. If it’s not, refocus on what makes your company who it is – and find ways to drive that home with your target audience.

3. Being too internally focused.

Your team might have great ideas, but if they don’t know who they’re talking to or what challenges that audience is facing, they’re never going to create branding strategies that truly resonate.

Great branding requires working from the outside in – understanding your customers’ needs, wants, desires and even demographics first, and then positioning your brand to meet those unique requirements in every way possible.

It might sound difficult, but the digital landscape we live in has made tuning in to customer feedback incredibly easy. Use social media, online reviews, surveys and other tools to really get to know your audience and what makes them tick.

4. Putting the branding burden on one department.

Branding isn’t an effort reserved just for your marketing department. It should drive every strategy across every division and team in your organization.

From sales and customer service to marketing and IT, every department needs to be on board with your branding, using it to create targeted, purposeful solutions that really resonate with your audience. In fact, representatives from each team should be involved in creating your branding, so that it truly speaks to your organization as a whole from the outset.

How Does Your Aviation Branding Stack Up?

Have you made any of these aviation branding mistakes? Want help honing in on the right strategy for your unique business and customers? We can help. Get in touch with Haley Aerospace & Aviation Marketing today.

 

The 5 Habits of Effective Aviation Brands

The 5 Habits of Effective Aviation Brands | Aviation Marketing | Haley Aerospace Marketing

There are standout brands in every industry. And it’s those brands that keep everyone else on their toes – constantly working to improve, get better and outdo the competition and reach more customers.

But what is it that makes a brand stand out from the pack? What do they do that’s more effective than the rest?

In aviation, there are five clear-cut habits these standout brands share. Want 2018 to be a banner year for your business? Then take a page out of their books and do the following:

  1. Know your why. What’s the purpose of what you do? What role do you play in your customers’ lives, and how are you playing that role better than anyone else in the industry? Know what makes your company tick and let that drive everything you do – every marketing campaign, every new product, every sales call.
  2. Be consistent. Every message should tie into the next, using the same voice, tone and feel whether it’s on social media, in a print advertisement or on the radio. Your customers should be able to recognize your brand’s unique voice instantly no matter where they encounter you.
  3. Get your employees on board. There’s no better advocate than your employees. Nurture them, reward them and make them truly grateful to be a part of your movement, and that passion will carry through in all they do.
  4. Know your competition. Be aware of others on the scene, and always stay in the know about their latest products and developments. Understand what place each competitor holds in the industry, as well as how your unique value can set you apart from them.
  5. Foster loyalty. Reward your customers for doing business with you and particularly if they review you, share your products on social media or come back for repeat purchases. Customers want to feel like a valuable part of your brand, so make sure they’re appreciated for all they do.

The most effective aviation brands know who they are, what purpose they serve and the nuances of their audience and competition intimately. Want help doing all this and more? Get in touch with our team of aviation marketing experts today.

 

The Biggest Aerospace PR Mistakes You Can Make

The Biggest Aerospace PR Mistakes You Can Make | Aerospace Public Relations | Haley Aerospace Marketing

It’s been more than two decades since we started in the aerospace PR and marketing business. And in that time? We’ve seen our fair share of successes and failures.

The majority of those failures happened in the digital age – when social media, websites and texting were the norm. Not only did these developments bring down those typical customer-business walls, but they have also allowed customers to reach brands more directly, and more publicly.

As those shifts have happened, aerospace brands have struggled to adapt. A fairly traditional industry in terms of PR and marketing tactics, there have been some growing pains for sure. Here are some of the worst mistakes we’ve seen — no names or specific details mentioned, of course!

  • Ignoring a call-out from a customer on Twitter or Facebook – Did a customer tag you in a bad review or post on your wall about bad service or products? Ignoring it won’t make it go away. In fact, it only makes the problem worse. Not only can other customers (and potential customers) see that customer’s post, but they can see your lack of response too, and that says a lot about the service they can expect from your brand should they choose to do business with you.
  • Pretending other brands in the space don’t exist – Just because you and another company might overlap on a product or service doesn’t mean you can’t work together. You actually probably have a lot of followers and customers in common, so retweeting their content, tagging them in the occasional post or partnering them in some way is actually a boon to business — not a hindrance.
  • Not using SEO – Search engine optimization (SEO) isn’t just for your website. You should also use your search terms in social posts and on your social profiles as well. This can help your account rank higher in Google searches and, by association, your main website as well. Social and search strategies should work in tandem together toward the same goal from the very beginning.
  • Ignoring the money – Let’s face it, aerospace is a big-budget industry. You’re not dealing with people purchasing $10 lipsticks. It’s million-dollar planes, parts and services in a global economy. As such, aerospace PR requires a little extra finesse. You need to recognize that your client is on the high end of the market and that those with deeper pockets deserve a little more attention. Don’t brush them aside and treat them like any old customer; make them feel unique, one-of-a-kind and important.

Great aerospace PR is really an art form, especially in today’s digitally driven world. Need help or not sure how to traverse things in today’s digital landscape? Haley Aerospace PR pros are here to guide you.

 

Are You Committing Any of the Online Reputation Deadly Sins?

Are You Committing Any of the Online Reputation Deadly Sins? | Haley Aerospace Marketing

How well do you know your online reputation? How closely do you monitor it? If you’re iffy on either question, you’re likely killing your online reputation without even recognizing it.

We’ve seen it time and time again with our aviation and aerospace clients. Maybe they ignore a certain aspect of their online presence or they fail to put the right resources behind their social media accounts. Maybe they avoid Facebook or Twitter altogether just to steer clear of potential conflict.

There’s no doubt their intentions were good: They simply wanted an easier operation to manage or they wanted to avoid conflict in the public eye.

Sadly, in the end, these actions hurt more than help. In fact, they could even ruin your online reputation altogether.

Want to safeguard your online reputation? Here are just a few of the deadly sins you’ll want to avoid:

  • Failing to respond on social media – Social media platforms are as much for entertainment as they are for plain old customer service. If someone calls you out on Facebook, Twitter, Instagram or another social platform, don’t just ignore it, even if it’s bad or nonsensical. Remember, these are public forums. Everyone can see how you respond (or if you fail to respond altogether). No response gives potential customers insight into how you operate. If they do business with you, will you ignore their calls for help too?
  • Not being transparent online – Don’t have your team members listed on your website? Do you avoid posting photos from the office or behind the scenes? Is your voice bland and impersonal on social media? Today’s consumers are tired of those old walls between brand and customer. They want to get to know you. To understand your voice and your vision. Your values and your goals. If you don’t use your digital arsenal to give them a glimpse behind the curtain, you’ll come off as cold, sterile and unapproachable, the exact opposite of what today’s buyers want.
  • Ignoring bad reviews and ratings – You should be checking your reviews across Google, Yelp, Facebook, the Better Business Bureau and other major sites regularly. If you see a common thread of dissonance, address it head-on and quickly. You’d be surprised at how much weight those reviews and ratings hold; take action now, and start turning things around as soon as possible before they snowball.
  • Not staying on trend with design and layout – If your website looks like it’s straight out of 2002, with vertical menus and flash intros, then your online reputation’s shot already. If it doesn’t work on mobile devices, you might as well stop doing business. Clean, functional, mobile-friendly web design isn’t just nice to have nowadays; it’s a downright precursor to doing business. Work with an experienced agency ASAP to fix your site if you think it may be lacking. In today’s digital world, that’s your No. 1 marketing tool, so make sure it’s sensational.

If you’re guilty of any of these deadly sins, you could be hurting your online reputation right this very second. Want to fix it and get back on track? Get in touch with us today.

 

Meet Ken Koester: Haley Aerospace’s Branding Design Extraordinaire

Meet Ken Koester: Haley Aerospace’s Branding Design Extraordinaire | Haley Aerospace Marketing

It’s time for another behind-the-scenes peek at Haley Aerospace. Today, we’re sitting down with Ken Koester, senior design director and creative extraordinaire. He’s the talent behind much of the branding, advertising and marketing collateral we produce for our clients here at Haley, and he’s got more awards than we’ve got room to list!

Read on to learn a little more about Ken and what makes him tick.

Q. Where do you get your inspiration?

A. Generally, I get inspiration from anything that has a great idea behind it and is exceptionally well done. From fine art and graphic design to movies and music. Creatively, I like to immerse myself in the world of the client and the people who will encounter what we are creating.

Q. What design trends do you see coming down the pipeline in 2018?

A. I was glad to see, in the last year or so, the return to simplicity in identity design. Simple shapes, lines, type and forms either converged or played solo to create solid, lasting logos that are easily interpreted – and reproduced. I think we’re going to see a continued upswing and more attention given to those really simple elements in the coming year.

A fairly new result from the trend of responsive web design is companies refreshing their brand identities into modern, simplified versions. Creating a logo hierarchy that can meet the user demands of an endless assortment of devices and screen sizes. For instance, there’s Disney’s hierarchy of the “Walt Disney” full lockup logo with castle, just the “Walt Disney” logotype, just the “Disney” logotype and, most simply, just the “D” from the logotype.    

Q. What’s the coolest thing you’ve ever designed?

A. An invitation to the grand opening of a unique shopping mall built on the location where John Philip Sousa and his band originally played. The invitation was a small box that you were instructed to place on a flat surface. Then you opened it by pulling a side of the box down, and a marching band wind-up toy walked out. It took a lot of engineering and test mailings, but it resulted in a very successful mall opening.

Q. What are your biggest design pet peeves? The deadliest sins of design, in your opinion?

A. Using bad photography. Nothing can mess up good design quicker than having to use poorly photographed, low-resolution images. It is always better for a client’s brand image to shoot new professional photography that is unique to them, rather than relying on stock images.

Making a brand look like everybody else in an industry is a pet peeve too. The point should be for the company to be more memorable than the competition and stand out, not be camouflaged within the market.

Q. What’s the best part of being a designer?

A. Being a designer in the creative brand marketing business allows me to work in hundreds of different industries. I get to learn all about the operation, management, sales process and customers of completely different, but equally interesting, companies.

Q. What can clients expect when they use Haley Aerospace’s design services?

A. Integrity. Creativity. Friendliness.

Q. When did you know you wanted to be a designer?

A. My parents said it was when I tried to paint pictures with my baby food. However, my first recollection of being aware of good design was watching television and the opening titles to the great Stanley Kubrick movie Spartacus. I remember just being awed by the iconic and dramatically lit photography, along with beautiful typography (and, of course, the music). It wasn’t until I was in college that I learned it was designed by one of the greatest graphic designers of all time, Saul Bass.

 

We’ll be introducing you to more of the team here at Haley Aerospace in the coming months, so stay tuned to the blog and watch for our emails. You won’t want to miss it!

 

How to Get the Most From Your Aerospace Marketing Agency (And Be Their Star Client!)

How to Get the Most From Your Aerospace Marketing Agency (And Be Their Star Client!) | Haley Aerospace Marketing

Every relationship is a two-way street, even the ones you pay for.

Just like your marriage, your friendships and your work clique, you get what you give in marketing, and the more you put into your partnership with your agency, the better results you’re going to get.

Now that doesn’t mean you need to do all the work – not by any stretch. It simply means there are some ways you can make your aerospace marketing agency’s job easier and more effective.

Because at the end of the day, YOU are the expert in your company. We rely on your input, your experience and your team as key resources in our strategies, and by working together, we can produce better results in the long term.

Enabling Your Agency’s Efficacy

If you’re paying for a marketing agency’s help, you want to get the most from it, right? The most results, the most sales and the most revenues?

Though a lot of an agency’s efficacy depends on their team, expertise and experience, you play a role too. And the better, more effective client you are, the better your agency can perform on your behalf.

Here’s what you can do as a client:

Be constructive – not destructive.

When your agency produces something that misses the mark, by all means tell them. But simply saying “no,” “that’s not it” or “I don’t like it” is not helping anyone. Be specific with your feedback and about what you like and don’t like. This is vital for your agency to land on deliverables you can approve and stand behind.

Be responsive.

If your agency has a question, needs more information or wants feedback on a project, do your best to respond quickly and efficiently. Just like with your internal workflows, delays from one party can cause bottlenecks, slowing down the entire assembly line. Any holdup will push back how quickly you can receive your deliverables.

Be honest.

There’s no reason to beat around the bush with us. We want you to be happy with the services we provide and the projects we deliver, so be honest about what you do and don’t like. You won’t hurt our feelings – we promise.

Be clear.

As much as I wish we were, we marketers aren’t mind readers. Though we do have a certain knack for knowing what others want, we can’t predict exactly what our clients will or won’t like. So try to be as clear-cut as possible with each product brief, and set expectations early on, before work begins. This will prevent delays and ensure you’re happy with the deliverable the first time – not 10 revisions later.

Be trusting.

At the end of the day, you hired an agency for a reason. We’re experts in our craft, and we’ve helped others in your place see success and achieve their goals. Trust in our expertise and experience, and rely on us when things get murky. We will always have your best interest at heart. 

An A+ Client = A+ Results

Being a responsive, honest and constructive client allows your aerospace marketing agency to do the same. And that means better results for both parties in the long run. Want to learn more about using an agency to spearhead your marketing and branding efforts? Reach out today.

 

 

Does Your Logo Have $$ Value? A Lesson in Great Aerospace Branding

Does Your Logo Have $$ Value? A Lesson in Great Aerospace Branding | Haley Aerospace Branding

We tend to create logos and then forget them.

That’s likely why some long-standing aerospace brands still have the same logos and branding they did decades ago.

They might not think we notice … but we do.

Like anything, design trends come and go. And when a logo is outdated, old and passé – it’s noticeable, big-time. And it can have huge impacts on a brand’s perceived value and worth, especially with new and potential customers.

Think of it this way: A logo is usually someone’s first impression of your brand. If you sell high-tech aerospace systems but your branding screams of the 1960s, do you think customers will see you as a leading, tech-savvy company? Likely not.

Do you think they’ll deem you worthy of their hard-earned dollars and business? Another big no.

And that’s because it’s pretty simple. Your logo conveys your value. Your worth. Your virtue.

How Much Should Your Logo Cost?

Knowing that your logo plays a huge role in how your brand’s value is perceived, it’s pretty obvious that you should devote some serious effort and resources when creating yours.

But how much should you spend? And how often should you spend on it?

There’s really no way to quantify how much you should spend on a logo, but there is one thing that’s certain: It should never be a one-off commitment. Having a current, high-quality and relevant logo requires regular upkeep, and you’ll want to have an aerospace branding designer on hand (or at least on retainer) to make that happen.

Try to give your logo a refresh every few years to keep it in line with current trends – even if it’s just a minor change of fonts or hues. You should also consider updating your logo if you’re pivoting your services or products, or if you’re making any major changes in the organization. Your logo should always reflect your brand in its current state, giving potential customers an honest, transparent peek at what you have to offer.

Giving Your Logo Value

So how do you ensure your logo conveys the right value proposition for your brand? And that it’s worth the consistent investment of time and personnel resources over time?

Here are a few tips:

  • Know what different colors convey – Different colors convey different meanings, so be sure to choose your logo colors carefully. Here’s a quick and dirty guide.
  • Make sure your logo effectively and accurately represents your products/services – Don’t mislead or steer customers in the wrong direction. They should be able to glean who you are and what you do just by looking at your logo.
  • Make it stand out – You want to be accepted by your target audience and the marketplace, but you don’t want your logo to look exactly the same as everyone else’s. Your logo should be your differentiator, telling customers why they should choose you over a competitor.
  • Be consistent – Use your logo consistently across all your marketing, advertising and branding efforts. Consistency is key in improving brand recognition and value.

In the end, your logo is one of the most important elements of your branding, so don’t brush it off. Whether you’re a brand just starting off or you’ve been around for decades, devote some time and energy to really perfecting your logo and aligning it with your products, services and value proposition.

Need aerospace branding or logo guidance? Haley Aerospace is here to help.

 

Aviation Marketing Tip No. 1: Do Your Research

Aviation Marketing Tip No. 1: Do Your Research | Haley Aerospace Marketing

We’ve been at the aviation marketing game for a long time now, so it’s no surprise when people try to pick our brains once in a while.

We’ll get questions like …

What tips do you have?

What are the best tools to use?

What’s the key to success?

And though I’d love to say we have some amazing, magical secret sauce that helps all our clients win, the truth is, it all comes down to something pretty simple …

Good research.

It’s true. Research drives every campaign, strategy and effort we embark on with our clients, and it gives us the fodder we need to deliver noticeable revenue-boosting results.

Specifically, there are three types of research we focus on:

Audience Research

The purpose of audience research is twofold:

  • to determine who to best market a brand’s products and services to
  • to understand the unique demographics and differentiators about those audiences

I say “audiences” because rarely does a brand have just ONE audience. They have a large group of potential customers, sure, but that group can be broken down into three, four, maybe even 10 subsets – smaller groups with attributes unique to just them. Knowing these unique attributes is crucial to better marketing to them and resonating with them.

Audience research can be done in many ways, from surveys and interviews with past customers to paid focus groups or questionnaires. In the end, the goal needs to be have this information about your audiences:

  • Demographic and geographic data
  • Income and job level
  • Homeownership and marital status
  • Current job or personal challenges as they relate to your products/services

Knowing this information about your potential customers will help you frame your products and services in the best light for their income, location and job position, as well as their unique personal and professional circumstances.

Market Research

With market research, you’re looking to see what’s already out there. Are there products or services out there that serve the same purpose as yours? The same audiences? If so, what’s different about them? How does your product solve the problem better or add additional value for a customer?

You want to get a feel for the marketplace your products and services exist in. What are customers willing to pay in your space? What needs are and aren’t being met? Where are the holes in the market where your products could step in and fill a demand? The answers to these questions should frame your entire aviation marketing campaign.

Competitive Research

Finally, you want to research the competition – those other brands vying for your customers, sales and revenues. Make an exhaustive list of all those competing in your space, even the only semi-related ones. Then, look at each brand’s:

  • Marketing efforts – What publications are they advertising in? Are they investing in search ads, TV commercials, trade shows or other venues? Are you seeing their name splattered across billboards? Take stock of where and how each competitor is getting their name out there.
  • Product and service lines – What products and services does each competitor offer? How are those similar or different to yours? What needs/demands are they meeting with their products/services?
  • Branding – What is their branding like? Do they seem like more of a high-priced, luxury brand or a more affordable, budget-friendly one? What colors, logos, mottos and other signatures do they use?
  • Digital presence – What is their website like? Is it up to date, high tech and appealing? How about their social media accounts? Are they regularly updated and used to communicate with customers?

Using all this competitive research, you can create an effective strategy that positions your company as a unique standout in the marketplace – one whose products solve a problem/challenge that today’s consumers are actively struggling with.

Ready for Some Research?

Research is at the heart of any successful aviation marketing, advertising or branding campaign. Want help conducting the research your brand needs to take off in 2018? Haley Aerospace is here to help.

 

Lead Generation for Aerospace Brands: Blending Marketing Automation With a Personal Touch

Lead Generation for Aerospace Brands: Blending Marketing Automation With a Personal Touch | Haley Aerospace

Marketing automation is a much talked-about fad in today’s digital world. Not only can it make generating and nurturing leads easier, but it can do it using fewer resources and, in the long run, likely fewer dollars too.

Using the latest tech, marketers are now able to build leads, qualify those leads with semi-customized email chains and often even convert those leads, thanks to automated customer service apps and plug-ins.

And when done right, it works.

But does it work for everyone, every time? Definitely not – and especially not for aerospace brands.

Automation Isn’t Enough in Aerospace

Here’s the thing: Aerospace is a high-dollar industry. Our clients aren’t shelling out $10 for a new lip gloss. They’re buying multimillion-dollar machines, parts and aircraft, and they’ve got a lot on the line when making their purchases.

People don’t hand over eight figures in cash without a serious vetting process – and automated marketing solutions just can’t provide that high-touch, personalized approach that most aerospace customers need.

So effective aerospace marketing requires a mix of the two: a smidge of the resource-saving, tech-driven automated stuff and a whole lot of handholding and one-on-one interactions.

Now there’s no exact equation for how to do this, but for most of our clients we recommend something like this:

  • A good lead magnet – This could be an ebook, a guide, a tool or just a simple downloadable PDF. Whatever it is, it needs to be something that your potential clients would want and find valuable. They’ll need to enter their name, company and email address for it – so you’ll have to make your offer worth their while.
  • A few different email funnels – When they opt in for that magnet, those leads get put into an email funnel. You’ll want a funnel for each different client “persona” you serve so that your messages speak directly to their unique needs, challenges and place in the sales process – nothing too generic or broad. Use the funnel to expose your leads to your services/products, as well as how those can help solve the problems they have at hand.
  • A team to step in at the right time – In aerospace, you can’t let your email funnel do all the work for you. If someone has opted in, downloaded your lead magnet and has been regularly opening your emails, it’s time to touch base. Have dedicated reps in place to reach out, email/call them directly, and see how you can help them with their goals and objectives.
  • A good followup protocol – There’s lots of money on the line here, so most people aren’t going to make a decision on the fly. They’ll need to think about it, run it by their higher-ups and get back to you in time. But don’t let too many days pass. Assign team members to each lead to follow up, check in and remind them that you’re still there to help.

For aerospace brands, it’s a hard balance to strike. Naturally, you want the marketing process to be as easy, seamless and affordable as possible, but in a big-ticket industry like ours, automation often isn’t enough. Want help creating your perfect mix of marketing? Let me know. Haley Aerospace is here to help.

 

LinkedIn: The Missing Link in Your Aerospace Marketing Campaigns

LinkedIn: The Missing Link in Your Aerospace Marketing Campaigns | Haley Aerospace

With million-dollar budgets on the line and world-changing projects in the works, most aerospace companies aren’t letting their bottom-tier employees make the decisions.

Nope.

In aerospace marketing, it’s all about reaching the higher-ups—the executives, directors, managers and even CEOs in charge of overall strategy.

And with more than 61 million senior-level influencers and more than 40 million decision-makers registered to the site, LinkedIn offers a pretty effective way to do just that.

The Power of LinkedIn in Big-Budget Industries

According to LinkedIn itself, four out of five members drives decisions at their organization, and the site’s audience has twice the buying power the average website does.

Twice.

So forget marketing via lower-totem tools like Facebook or Instagram. As they say, “you get what you pay for.” Invest resources into high-dollar forums like LinkedIn, and reach potential consumers with equally deep pockets.

It’s plain and simple.

Not on the LinkedIn train just yet? Here are a few ways you can use the platform in your aerospace marketing efforts:

For background research.

LinkedIn is a great tool for getting to know your customers. You can find out about their backgrounds, their careers, their interests and values, and you can even view their activity and see what articles and content they find valuable. Tailor your messaging to fall in line with these preferences, and you’ll find your conversions (and ROI) much higher as a result.

This method is especially effective in account-based marketing—a great way to make potential big-budget customers feel valued and empowered.

To show your expertise.

Though you might already have a blog, you can also publish articles on LinkedIn—a great way to show off your knowledge and expertise. Articles published on LinkedIn give you yet another way to generate new leads and up your exposure, especially if your content is liked, shared and commented on. LinkedIn also promotes various articles through its “Pulse Discover” feature, which can put your brand in front of even more eyes—even ones not connected to your brand or employees on the network.

To up your search rankings.

Like other social media platforms, simply posting content on the network helps with SEO—particularly if that content contains targeted keywords. Publishing articles, optimizing your profile and pages, and posting SlideShare content can also help boost your search rankings—both within LinkedIn and on Google, Bing and other off-site search engines.

As a direct line to decision-makers.

Perhaps the biggest benefit of LinkedIn is that it offers you a direct line to the exact people you’re targeting. There’s no cold-calling and hoping you reach the right person, and there’s no waiting for your pitch to climb the totem pole for weeks and months on end. You can message decision-makers quickly and directly, answering their questions, addressing their concerns and getting feedback in real-time.

Hone in on LinkedIn

Have you invested resources into LinkedIn yet? If not, now’s the perfect time to put it on your radar. Get in touch today, and we’ll help you create a 2018 aerospace marketing plan that uses LinkedIn—and other vital tools—to their fullest.

 

Your 2018 Aerospace & Defense Media Plan: 5 Questions to Ask

Creating Your 2018 Aerospace & Defense Media Plan: 5 Questions You Need to Ask | Haley Aerospace Marketing

It’s hard to believe, but 2017 is quickly coming to a close.

You’ve attended all the trade shows. Closed all the deals. Met all your sales goals.

And now, it’s time to look toward the future–to determine where you’ll focus your efforts, what you’ll spend your limited budget on and how you’ll ensure even more success in the year to come.

Not sure where to start? Just ask yourself these questions:

What worked this year?

Obviously, if a facet of your aviation / aerospace / defense media plan worked this year, by all means, you should do it again. Did one magazine ad bring in a lot of great leads? See what other advertising options they offer and expand your reach. Do they have bigger ads? Special issues you can be a part of? Other ways you can get involved?

Were there any trade shows that brought in a big ROI? Editorial features that got your team members noticed? Hone in on what parts of your plan were successful, and build your 2018 plans around them.

What didn’t?

Even more important than figuring out what worked last year is determining what didn’t. What efforts were a waste of time, money and resources? Which ones just didn’t deliver on expectations? Which ones failed to produce quality leads or sales?

Make a list of which efforts under-delivered, as well as how much they cost. Once you’ve tallied up all the initiatives that weren’t successful, you’ll know exactly how much you’ll save by not repeating them. Then you can put those funds toward efforts you know are effective–or new initiatives you may want to try out.

What are your competitors doing?

You should always keep a close watch on what your competitors are up to. What publications are they advertising in? Which trade shows are they attending? Where events are they sponsoring?

If they’re investing in initiatives you’re not, do your research. Could there be value in those efforts for your brand as well? Is it worth giving them a trial run? It’s likely if your competitors are seeing results, you will, too.

What’s new?

Just as important as being in tune with your industry, is being in tune with marketing at large. Are there any need strategies that have hit the scene? New social platforms or advertising methods you haven’t used yet? Dive in, and find out if they offer you opportunities to reach your target audience. If you’re not sure, reach out to a marketing pro and get some input.

Better yet, survey your customers, and get their opinion.

What are your goals?

Finally, it’s time to get down to goals. What do you want to accomplish this year? Get more customers in a specific niche? Secure more sales from existing customers? Have more visibility with potential partners in the space? These goals should drive where, when and how you spend your budget.

Map out each goal, as well as what you’re currently doing to accomplish it. This will give you an idea of what gaps exist in your strategy. Then you can plan your 2018 plan and budget accordingly.

 

Need help creating your aviation, aerospace or defense media plan for next year? Shoot me an email. The Haley Aerospace team is here to help.

 

The ABCs of Great Aerospace Brands

The ABCs of Great Aerospace Brands | Haley Aerospace Marketing

What separates the good from the great?

What makes one brand a smashing success and the other a mere blip on the radar?

Most importantly, what can you do to ensure your company is the former, not the latter?

Of course, there’s no set-in-stone recipe for success, but we’ve seen a lot of both worlds here at Haley Aerospace, and we’re pretty in tune with what makes aerospace brands successful—and profitable.

In fact, we’ve even boiled it down to some simple A-B-Cs. No matter what sector of the industry you’re in, these five traits are crucial to reaching your target audience, resonating with them and, ultimately, converting them to paying customers.

Approachable

Today’s consumers want brands to engage—to have two-way, interactive conversations with them. And that even goes for B2B brands.

Thanks to the growth of social media, providing this level of approachability isn’t difficult—it just takes some resources. Research where your target customers hang out and what platforms they use. Then, devote time and effort to optimizing your presence there, posting regular content and, most importantly, interacting with your followers.

When done right, good social media management can even help with your SEO!

Believable

Trust and transparency are also vital—especially as fear of the media and “fake news” grows. Customers fear being conned, and instead crave honest, authentic, real interactions with brands that bare it all. They want to know how it’s made, who’s making it and who’s selling it to them. After all, they’re spending their hard-earned money; they want to ensure it’s being spent wisely and in line with their views and values.

It might sound like a tall order to pull back those B2B curtains a bit, but brand transparency and believability actually has serious long-term effects for a business. According to a recent survey, 56 percent of consumers said they’d be brand-loyal for life if the company were 100-percent transparent with them.

Considerate

Now I’m not saying be polite here (you should do that anyway!). What I mean by “considerate” is that brands must consider the unique needs and situations of their customers—and not just assume each one is created equal.

Put yourself in the shoes of your audience, and tailor your messaging exactly to their mindset. What are they going through? What hurdles are they facing? What challenges do they need help overcoming? Address those concerns with targeted content (blogs, articles, e-books or even products) they can actually put to use and get value from. Be sure to segment your efforts, too; one-size fits all never makes anyone feel special.

Dependable

Aerospace brands—especially B2B ones—need to be dependable and consistent. In many cases, customers are shelling out thousands, even millions of dollars on one single purchase, and they need to know they’re getting quality products, top-notch service and absolute value every time.

This is where customer feedback can come in handy. Make sure to regularly solicit reviews and testimonials, and send out occasional surveys to ensure your customers are satisfied. If they’re not, use their input as a guidebook on what to improve and how to going about doing it.

Educated

No one wants to buy from a company that doesn’t know what it’s talking about. They want to buy from an expert—the single-most knowledgeable and experienced brand in their space.

Show your customers you’re the go-to resource in the industry. Create blogs, articles, emails and web content that answers their questions, addresses their concerns and empowers them to be a more educated buyer. The more you prove to them your expertise, the more likely they’ll come to you in their time of need (even if that’s years down the line).

 

How’d Your Brand Fare?

Is your brand in line with our A-B-Cs? Need a little help getting there? Drop me a line. Our team has helped dozens of aerospace brands become the top of their class, and we can help you, too.

Say Hi to Aviation Communications Guru Leah Shafer

Say Hi to Aviation Communications Guru Leah Shafer | Haley Aerospace Marketing

We’ve been slowly pulling back the curtain here at Haley Aerospace, introducing you to the stellar strategists and experts who make up our winning team.

Today, we’re sitting down with Leah Shafer, Haley’s Senior Communication Specialist. She’s in charge of the social media efforts, writing, editing and various other PR-related tasks that help our clients increase visibility and draw in more customers.

Let’s dive right in.

Leah, you work for an aerospace marketing firm, so one can only assume you’re a traveler yourself. What are your favorite places you’ve visited in the U.S.? In the world?

I’ve been fortunate to travel quite a lot; I even worked as a travel writer at one point. My favorite in the US was a trip I took to Napa Valley—a food and wine tour. In the larger world, I’d have to say Denmark. I lived there for about nine months and have been back many times. I even speak a little Danish—quite poorly, I should point out.

If you could pick up and fly anywhere right now (after work hours, of course!), where would it be?

San Francisco. LOVE IT THERE.

What would you listen to or read along the way?

I read a lot of spiritual books, so something like that. For music, it would be Chopin or the Beatles, for sure.

You run Haley Aerospace’s social accounts—as well as many of its clients’. What’s your favorite social media tool to use personally? Why?

My personal favorite is Facebook. My list of friends is carefully curated and full of fascinating personalities. I can find such a range of information on there, from photos of cats to important political news. That’s perfect for me.

When you’re not hard at work on Haley’s client campaigns, how do you like to spend your time? What are your top hobbies?

I am an artist and have sold quite a few of my paintings online and auctioned them for charities. In my free time, I love to paint, sew, craft, and other creative endeavors.

What makes Haley Aerospace different, in your opinion? What do clients get that they can’t get with other agencies?

Because Haley is a smaller agency, it offers a higher level personal attention. It is nimble, able to easily adjust course when circumstances change. I’ve worked at several agencies, and it’s easy for clients to get passed around from one person to another, with the work treated like a generic task to complete. At Haley, every client gets the eyes of the owner and senior-level talent; we all know what’s happening at any given time and can offer ideas and feedback to help further projects. It’s a strong team, and I’m proud to be a part of it.

Reach Leah Shafer, our resident aviation communications guru, at leah@haleybrand.com!

 

Killer Copy: The Key to Winning the Aerospace Marketing Game

Killer Copy: The Key to Winning the Aerospace Marketing Game | Haley Aerospace Marketing

In today’s digitally driven world of aerospace marketing, the options for reaching potential customers and generating leads are virtually endless.

There’s advertising—search ads, Facebook ads, standard print ads and more.

There’s marketing via trade shows and expos.

There’s SEO and web marketing.

There’s social media.

The list goes on and on.

But while these may seem like very disparate and separate strategies on their face, when boiled down, their success relies on the same, singular factor: The effectiveness of your copy.

The right copy is what will make people click those ads and then convert to customers. It’s what will make people stop at your trade show booths, pick up your card and give you a call. It what will get visitors to your website and what will inspire them to learn more.

So what is the “right” copy? How do you craft it and how do you ensure you’re reaching people in the right way, at the right time in the sales funnel? Our resident content strategist has some tips.

The Dos

Have a voice.

You might be talking on different platforms and mediums, but your brand’s overall voice should be consistent and reliable at all times—no matter where your copy’s going. Today’s customers want to feel connected to the companies they do business with, and your voice helps you establish those connections (as well as set you apart from your competitors!)

Inspire action.

The point of marketing is to gain more leads, more customers and more sales—so don’t be wishy washy with your language. Tell your reader exactly what you want them to do with the information you’re providing. Should they contact you to learn more about it? Should they buy your product to help with their current need/challenge? Should they follow you on Twitter for key industry news? Let them know what action you want them to take and what they’ll get in return for doing it.

Have a goal in mind.

Always keep your goal top of mind when creating content. Are you trying to sell a product? Increase knowledge of your brand? Prove your experience and clout? Think of this goal as you’re writing, and then again when you proof your final copy. Does it get your point across? Does it drive toward your ultimate goal? If not, it’s back to the drawing board you go.

Know your reader.

Knowing your goal is important, but so is knowing your reader. What are their unique struggles and challenges? Where are they located? What point of life are they at? These details should drive your copy and help you create content that really resonates with the reader and makes them connect.

Customize and target.

You may very well have two, three or even 10 different types of target customers—each with different wants, needs and challenges. There’s no reason your copy has to speak to all of them at once; in fact, it shouldn’t. Use what you know about your target audiences to segment your marketing strategies and really reach each one in a direct and meaningful way.

The Don’ts

Use and reuse.

Don’t copy and paste copy across every strategy and campaign you launch. Copy needs to be customized at every level—customized for the target audience, for the specific platform you’re using, for the time of year, etc. The more customized your content is, the higher your ROI will likely be.

Go too broad.

By the same token, you don’t want to be too broad with your copy. Sure, general copy may appeal to more people, but it won’t do so in a meaningful way that converts them from passive onlooker to paying customer. Your copy may resonate with a smaller group by drilling down deep, but the impact will ultimately be much larger if the content is targeted to their specific mindset.

Leave off the CTAs.

Calls to action are non-negotiable. You never want someone to finish reading your copy and think “so what?” Then you just wasted their time and yours. Always include a CTA that tells the reader exactly what they should do with your information and how to interact with your brand further once they’re done. Make sure to measure the conversions on that CTA too, so you can tweak your efforts as necessary.

Forget to proof.

Nothing makes your brand look shoddier than bad, typo-ridden content. It’s unprofessional and it looks rushed—neither of which deem you worthy of someone’s hard-earned time and money. Always run your final copy through spell check and a tool like Grammarly, and if you can, put it in front of another pro’s set of eyes, too. You never know what someone new might catch.

DIY it.

Let’s face it: Most of us can write at least fairly well. But do you want potential customers thinking your company’s just “fair?” No. You’d likely rather they think you’re “great,” “impressive” or, better yet, “expensive.” Like anything, you get what you pay for. If you DIY it and do it cheaply in-house, you’ll likely get subpar content. If you invest resources in a professional content writer, you’ll get professional, top-quality content instead.

Content is King

The importance of copy in aerospace marketing can’t be understated. It’s what drives every strategy, every effort and every campaign we launch, and at the end of the day, it’s vital to our clients’ successes. Want to make sure your content is where it should be? Reach out to Haley Aerospace today.

 

Case Study: Making AeroTurbine One of the Nation’s Most Recognizable Aerospace Brands

Making AeroTurbine One of the Nation’s Most Recognizable Aerospace Brands | Haley Aerospace Marketing

After years in the business, AeroTurbine’s branding had become static, outdated and behind the times.

Its strategic position and unique selling proposition had become muddled in the ever-changing marketplace, the organization struggled with its identity, and the brand’s overall look, feel and voice seemed out of touch.

They called Haley Aerospace for help.

The Re-branding

Our branding experts were able to give AeroTurbine a full refresh, bringing the brand into the 21st century in a serious way. Though the historic aerospace brand’s logo was off limits, our team was able to use it as a jumping off point for all other rebranding efforts.

We did away with the brand’s overuse of stark, bland white, and started pulling in the rich, powerful blue tones from the logo, incorporating these into all new marketing materials, online collateral and digital assets.

We also took over AeroTurbine’s copy which, to many consumers, felt dry, over-wrought and unrelatable. To give the brand a more relevant and approachable voice, our copywriting team crafted eloquent, concise copy that better conveyed the brand’s expertise and experience. We implemented it across all assets to much customer acclaim.

The Strategic Makeover

To establish AeroTurbine as a stronger player in the industry, we devised the “Power” campaign, which declared “The Power to Perform, The Power to Deliver, The Power to Make a Difference, and The Power to Change How You Do Business.” Descriptive yet succinct, the “Power” campaign helped AeroTurbine better articulate its strategic position, its long history in the business and the unique value it offers its customers.

The “Power” campaign was so successful that it’s still in use today.

We’re proud of the work we did with the AeroTurbine team. The company truly is a “Power” player in its space—and will likely remain the way for some time!

If you are looking for rebranding help that truly hits the spot, contact our experts today. We’ve got powerful branding know-how and experience.